When my father died this past fall, my mother knew that she wanted to move into an assisted living facility. She wanted to live independently of family but she was not sure what this new chapter of her life would look like. We visited several facilities in our area and ultimately chose the Bristal at North Woodmere. It was the first place we visited and the one we came back to. The atmosphere just seemed so friendly and warm. Lots of friendly faces and people who looked like they were still involved and doing things. The facility itself was very attractive and the one-bedroom apartment that we looked at was well laid out for my mother.

The Bristal itself also made a great impression. The dining room and all the public rooms were clean and nicely maintained with most of the activities on the first floor. The director, Lisa, has been a godsend to my mother. She is responsible for running a very special community and does it with grace and humor. We depend upon her to brainstorm when there's an issue and she is very accessible to my mother and also to us. The staff members at the Bristal at North Woodmere are very friendly and genuinely nice people. They have supported my mother in her adjustment to her new surroundings. They have extended themselves at every turn, helping to make things as easy as possible. The Wellness staff (both the registered nurses and the support staff) are kind and caring and very attentive to my mother's health issues. Too many wonderful, caring people to mention their names, as I would surely leave someone out. We can all feel secure that my mother is a push-button or call away from any help that she might need. The people at the reception desk are always friendly and make us feel welcome (Linda, Jermaine & Denise, thank you!) Frank and Jamie were so helpful with the move-in. Physical therapy is right on the premises and the doctors who come to the Bristal have made life easier for us all. And there are lots of activities to keep mom busy and everyone is very open to suggestions for new activities. Lectures, concerts, and special parties are always being planned. All in all, it was the right decision for my mother to move here and we would not hesitate to recommend the Bristal at North Woodmere to anyone who is considering an assisted living option.

Friend or Relative of Resident

I have been a resident of The Bristal at North Woodmere for over five years although it doesn't seem that long. Prior to moving here my wife and I lived in Florida where we enjoyed an active lifestyle.  As the years went by we felt the need to slow down a bit and to live closer to family members. Our daughter lives in Woodmere, so the Bristal at North Woodmere seemed to be the most practical location.

We took a tour of the facilities and were impressed. Our first impression turned out to be correct; everything was as it was explained to us.

The most important part of living in an assisted living facility is the staff whom we found to be extremely capable and friendly. From the "Wellness" personnel through housekeeping and the wait staff in the dining room, we could not ask for a more friendly or cooperative group.

We were concerned that the meals would be less than those to which we were accustomed but we were pleasantly surprised to find that was not the case. An excellent choice is provided for each meal and there is always something to enjoy.

My wife passed away in 2012. Fortunately, we had made some good friends who made the transition from married to single as easy as possible.

The living quarters are great. There is a wide choice of quarters based upon the resident's desire and budget. TV service is provided at no charge and just recently, access to the internet was put into effect saving us the expense of contracting with an outside service.

The facilities are complete and utilized with great enthusiasm by the residents. From nightly movies to a full calendar of activities, nothing has been left out. The staff is always ready to listen and act upon our desires and suggestions.

Of course an organization such as this must be carefully honed by those in charge, and we are fortunate to have a new Director (Lisa) who chats daily with the residents to be sure nothing is lacking. She not only listens to our desires but acts upon them. Daily she walks through the dining room to chat with and to listen to the residents.

I have had occasion to visit a number of facilities on Long Island and have found none which can approach The Bristal at North Woodmere.

Was a Resident of this Facility

I don't even know what to say about how great this assisted living facility. Not only does it look like a hotel but most importantly they employ a staff who care for the residents with compassion and professionalism.

It is not just a job to them they put their heart and soul into it. My father spent 18 months there in the memory unit. In addition to cognitive issues he had so many health problems and had to take a ton of medication. They made every day of his life as best as it could be even when he was difficult. They kept him clean and were patient and kind. The workers and management knew when he needed additional medical care and when he was dying they knew exactly when to have Hospice come in, They were more attentive than the Hospice staff tending to his every need. They also played a big role in supporting my mother who had been a caregiver with declining mobility. They took care of her when she visited and were compassionate with me, the only child. My mother entered the Bristal in the regular unit, recently. I can sleep at night knowing she is safe and getting great care when needed. The management/director of the facility is very hands on with knowledge of each resident and is a true professional. She makes sure everything runs smoothly. If you are looking for a facility for a family member or friend there is no better place. [hidedate]

Relative of a Resident at North Woodmere

On behalf of my entire family I wish to thank you for the fabulous celebration of Mom’s May 5th 107th birthday by The Bristal organization and supporting staff. This event was planned and executed in a magnificent way -to every last detail it was perfect! We thank each and every one of you. Collectively, this celebration has to be one of the most memorable moments of our lives. Life at The Bristal has rejuvenated Mom and given us the pleasure of seeing her make new friends, pursue new hobbies, and live a much happier, healthier life. There are so many people we will see and thank personally but some we may miss or do not know.

Please extend our thanks to all involved with this celebration.

Marylou Grundman

On behalf of the residents who attended, I commend and thank all of those who made "Passover with Rabbi Strom" a most meaningful and informative experience. Stephanie deserves the credit for arranging it, as per the Bristal way of honoring all religions. The room, set up so beautifully by Stephanie and Helen, truly reflected a family attending a Passover Seder (ritual meal) together. Shawn outdid himself by preparing the traditional foods and prepping the plates according to the Rabbi's request. No easy task for one unfamiliar with them. The highest praise and gratitude must go to the dining room wait staff and the kitchen crew. They not only served all of the first seating, but accommodated twenty five additional residents not seated at their usual tables. No small feat and they did it in one hour! The activities staff and the aides pitched in, helped where needed, and took everyone to where they wanted to be. Thank you and all the employees, who make living at The Bristal in Armonk such a pleasant experience each and every day.

Faith Radler

Please express our sincerest gratitude and deepest appreciation to your staff for the professionalism during the height of the snow storm. They went about their usual business and took care of our needs in spite of being short staffed and working longer hours. We never heard them grumble or complain. They went about their work with diligence and in their usual caring manner. We appreciate that many of them left their own homes and families behind in order to take care of their Bristal family. We are truly fortunate to have such caring, wonderful and loving men and women on staff at The Bristal in Armonk.

Thank you! Thank you! Thank you!

The Bristal at Armonk Resident Council

"I am writing to you to acknowledge the excellent Wellness Staff at The Bristal Westbury, where my mother, Rhoda Fruchter is a resident.

After her surgery, she came back to The Bristal; her home, where everything is familiar and where people care about her and her well-being. This was the absolute best decision for her. Colleen and her staff took excellent care of her. I met with Colleen several times during my mom's recovery to discuss her progress and we altered her care level accordingly. Her staff provided everything that she needed and did so with kindness and patience. And, they continue to do so.

Thank you for providing such excellent staff!"

Risa

"I just wanted you to know how appreciative I am of one of your staff members, Victoria (wellness). She is very compassionate, receptive, pleasant, and very respectful to me and to the other residents. She always has a nice smile on her face and she’s always eager to help. Please convey my thanks to her. Thank you"

Jean Spina

"When my cousin entered the Reflections unit over the summer, she had a rocky transition. Although she required some medication, it was more than balanced by extra care and structured days filled with people and activities. Betsy and her staff transformed her into her old, sociable, cheerful self in about 6 weeks. We were hoping for clean and safe, but we got more - we got happy. What we had not taken fully into account was the value of being in a world filled with people. Our cousin had become angry and bitter, as well as confused. She's still confused, but she is happy. She is and was a people person. I would always be glad to chat with anyone caring for a person with dementia and encourage them seriously to consider The Bristal at North Hills."

Relative of a Resident at North Hills

"My uncle moved into the Reflections unit about 2 ½ weeks ago. He settled in very quickly. Within 2-3 days, he was awake all day and sleeping nights! The staff keeps him engaged and involved all day. He used to nap off and on all day – no longer! He seems to really enjoy all of the activities that Gabby and the others encourage him to try. Vanessa has also been instrumental in helping me get adjusted. She has been so helpful in coordinating his new doctors, physical therapy, medicine, etc., that I am able to enjoy visiting my uncle, instead of worrying about his daily care. Thank you!"

Tracey Jovet