The Bristal: Come Explore Who We Are
The Bristal offers luxurious senior living accommodations in privately owned communities on Long Island, in Westchester County, NY, and in New Jersey. Known for our exceptional management and top-quality care teams, residents can choose from our luxury senior apartments, assisted living, independent living, and accommodations for memory care.
Each of our communities is designed to help seniors stay active and independent, and flourish in all aspects of daily life. You’ll find everything you’re looking for and more here at The Bristal.
Committed to Care Through Our Mission and Vision
Our genuinely compassionate and caring staff is committed to our residents’ well-being, ensuring our residents experience extraordinary accommodations, expert care, and any necessary support.
Genuine caring is a quality we regard as essential for The Bristal, which is why we not only demand that all personnel possess the proper training, background, and experience, but that each individual demonstrates the character to champion our mission and vision.
Our Mission at The Bristal Assisted Living
Our mission at The Bristal Assisted Living is to ensure residents experience the absolute finest in assisted living today — by providing extraordinary accommodations, delivering expert care and support, as well as ensuring a lifestyle that is healthy and active, abundant in dignity and grace.
Our Vision at The Bristal Assisted Living
Our vision at The Bristal Assisted Living is to challenge every preconceived notion of what assisted living is believed to be — by creating an environment so uniquely loving, so rich in genuine compassion, and so driven by exceptional senior living, that residents and loved ones fully embrace The Bristal as their home.
Our Core Values at The Bristal Assisted Living
Succeeding in our mission begins with the caring professionals who make up our dynamic team, and relies on their enthusiasm toward meeting and exceeding The Bristal’s standards of excellence.
This understanding of what it takes to be the very best in assisted living inspired us to establish a set of core values, which champion a culture of care and compassion throughout every community of The Bristal, and inform and inspire all that we do:
- Integrity — a heart and soul committed to upholding impeccable ethical standards
- Enthusiasm — personal investment and genuine passion inspires each word and action
- Respect — extended fully, freely and unconditionally to residents, to families and to one another
- Collaboration — uniting residents, family, staff and community in a seamless circle of care
- Responsibility — the pledge to be dependable and accountable, to each other and as a team
- Excellence — to be the gold standard by which all assisted living communities are measured
These six values guide our perspective here at The Bristal. With them at our core, we consistently provide exceptional service and unparalleled care – the very thing that continues to set The Bristal apart.
Welcome to Ultimate Care Management
Ultimate Care Management is a division of Engel Burman, developers of The Bristal organization. When the first community of The Bristal opened its doors back in 2000, Engel Burman realized early on that they would need to bring management in-house if they were to ensure the top-quality experience they were after. They assembled a team with highly specific strengths who led The Bristal to resounding success, and multiple communities soon followed.
Today, Ultimate Care remains in total control of all aspects of life at The Bristal, providing the Executive Directors and their staff with field-proven guidance and support. The team at Ultimate Care ensures efficiencies and monitors performance in every department. We uphold the highest industry standards. And we take exceptional care of our team, so they do the same for our residents.
Meet the Ultimate Care Assisted Living Management Team
Senior Vice President of Operations
Over the course of more than thirty years, Maryellen has distinguished herself in the field of assisted living, and has maintained a particular focus on enhancing operations in Independent and Enriched Housing Management. At times, Maryellen has simultaneously overseen over 29 communities throughout the Northeast. She was awarded Administrator of the Year in 1990 by the Empire State Association – being recognized for upholding quality care, compassion and high professional standards – and has become a visible and respected authority in the field. Throughout her tenure with the Association, she has also co-chaired its Assisted Living Services Committee along with its Conference Committee.
Maryellen joined Engel Burman in 2001 and helped establish Ultimate Care NY, LLC, the team responsible for the development, construction and daily management of several upscale assisted living communities. A committed advocate and sought after speaker for the cause of senior living issues, Maryellen has served on the Board of ESAAL (Empire State Association of Assisted Living) since 2002, and today, she continues to play high-profile roles in many of the Association’s most important initiatives and influential committees.
Vice President of Sales & Marketing
Ellen brings to the table over twenty years of experience in the sales and marketing of various real estate properties, multi-use developments and single- and multi-family residential homes and communities. In that time, Ellen has personally sold over 1,000 properties. She possesses a deep understanding and a focused specialization in the senior living segment – particularly, with assisted living and 55+ active adult communities – which makes her, of course, an invaluable asset to our organization. Ellen is familiar with what families need in senior living, and she is able to convey with clarity and confidence the life-enriching qualities that residents can expect to experience.
Ellen completed her Bachelor’s Degree in Economics at Union College, and periodically attends conferences and seminars to continue expanding her education and training. She is also CAASH-certified — Certified Active Adult Specialist in Housing. Familiar to many families and professionals across LI for her work with The Engel Burman Group, as well as other numerous community initiatives, Ellen is frequently recognized for her commitment to the industry, and has been honored by the JCC (Sid Jacobson Jewish Community Center) in Roslyn, NY. She has been with Ultimate Care Assisted Living Management since its inception.
Erika Bentley-Ammonds, RN, MSN
Vice President of Clinical Services, NY
Erika Bentley-Ammonds brings a wealth of geriatric clinical experience to her role as Vice President of Clinical Services. Her extensive career spans more than 30 years in various healthcare settings. Starting as a critical care nurse at one of Long Island’s premiere teaching hospitals, she went on to work for a large managed long-term care company in Brooklyn. During her time there she worked in various roles until assuming the position of Assistant Vice President of Clinical Services.
Ensuring the health and wellness of those in her care has been her sole focus – whether working directly with a patient, or in a leadership position. Her clinical expertise combined with a passion for education makes her uniquely suited for her role at The Bristal, where she is responsible for resident care services and staff education programs. Her educational experience is equally impressive. She received her Bachelor of Arts degree in Nursing from The College of New Rochelle, and two master’s degrees – Nursing from Long Island University, and Health Care Administration from Hofstra University.
Vice President of Human Resources
Kristen Celender joined the Ultimate Care Assisted Living Management team in 2020 with over 20 years of experience in the human resources field. She graduated from Robert Morris University in Pennsylvania, and eventually relocated to Long Island in 2008. She earned her master’s degree in Professional Studies with a concentration in Human Resources from Stony Brook University. Prior to joining Ultimate Care, Kristen worked for a nonprofit organization which supports children and adults with developmental disabilities. During her time there, she led the development and growth of their HR department, which included streamlining and centralizing training, recruitment, and payroll processes.
Kristen serves the employees of Ultimate Care with a mission-oriented mindset. Superior benefits packages, continuous training opportunities, and employee appreciation programs are just some of the ways that The Bristal supports the team members. Kristen firmly believes that the exceptional team who take care of the residents who choose to call our communities home, deserve to be well-taken care of, too.
Melissa Marino, MSN, RN-BC
Vice President of Clinical Services, NJ
Melissa Marino brings with her over a decade of experience working in the geriatric field. Her impressive clinical career includes positions in a variety of long-term care settings, including skilled nursing, assisted living, and hospice care. From her beginnings as a geriatric psychiatric nurse to her current position as the Vice President of Clinical Services of New Jersey, her continual focus has been to deliver compassionate, competent care.
As the Vice President of Clinical Services for New Jersey, Melissa oversees the clinical operations for The Bristal Assisted Living’s communities in New Jersey. She is responsible for resident care services, developing healthcare policies, and providing oversight and guidance to the nursing team. A graduate of the College of State Island, she is also board certified in gerontological nursing. She received her Master of Nursing from Western Governors University, and is currently working on her doctorate in nursing practice leadership.
Vice President of Finance
For over a decade, Eileen Rainer has brought impeccable and dependable expertise to Ultimate Care Management in the areas of accounting and finance. She possesses the hands-on knowledge for managing day-to-day financial issues with confidence; and yet, she brings both creativity and an enthusiastic vision for tomorrow, to help pave the way to a strong and stable future. Eileen has been honing these management and analytical skills specifically within a senior living setting since 1995.
She earned her Bachelor of Science Degree in Accounting from State University of New York at Fredonia, and quickly climbed the rungs of success – first beginning as a staff accountant and eventually working her way up to serve in the capacity of a VP of Finance, which she does for us today. Augmenting her financial credentials, Eileen is also proficient on numerous software platforms. Her exceptional management, evaluation and forecasting skills have been essential in keeping all of the communities that we serve on solid ground, and she continues helping to position the organization for steady and healthy growth.
Vice President of Quality and Compliance
Maureen Scalesi comes to us with over 25 years of experience in senior care with a special emphasis in assisted living and resident services. During her career, she has been promoted through the ranks from nursing home admission coordinator to serving as regional director for an assisted living organization, giving her broad, first-hand experience and making her an expert in her field. Her meticulous attention to detail and deep understanding of residents’ needs enable her to develop policies and procedures that help empower local management to provide the most commendable, consistent and compassionate resident care.
Maureen is well known and well respected within the senior living community. She is an active participant and presenter at conferences, seminars and other events, sharing her experiences and mentoring. She earned a Bachelor of Arts Degree in Gerontology from Molloy College and a Masters in Public Administration from Long Island University – CW Post, both with highest honors.
Vice President of Information Systems
Kyra has been with the organization since June 2003, and during that time she has continued to be instrumental in the grand openings and renovations of numerous communities, as well as daily operation across all communities. In many respects, Kyra is the administrative IT glue that keeps Ultimate Care Management up and running. Among her many responsibilities are included configuring and maintaining our various hardware and software platforms to ensure the operational integrity and security of our network. She manages the provisioning of all server and PC applications and oversees IT operations for our employee and resident populations.
Kyra serves as the liaison between in-house operations and our numerous information systems vendors, as well as construction and development partners, ensuring all aspects of expansion, build-out and renovation align with our IT goals, objectives and daily operation. Kyra received both her Bachelors in Sociology and her Masters in Business Administration from SUNY at Albany; her Masters has a concentration in Human Resources Information Systems.
Vice President of Food & Beverage
The importance of having true gourmet food at an assisted living community simply cannot be overstated. We fundamentally understand this at Ultimate Care, which is why we hired Randy Tremble to oversee the dining experience at the senior living communities that we manage. Few resumes in this industry come as solid and comprehensive as his, culminating in over 30 years of experience in the culinary arts. Formally trained in the U.S. Air Force, Randy has served the private sector now for decades, and has worked alongside some of the world’s best chefs, both nationally and abroad.
His many and impressive credentials include being twice-decorated for meritorious service, he earned participation in the esteemed Hennessey Trophy, a worldwide cooking competition across all branches of the military, and he has won Best in Show for culinary display; the list goes on. This massive talent and global expertise all translates into a consistently exceptional Resident Dining Program for the residents we serve. His uncompromising attention to detail, his understanding of senior nutrition and his love for the culinary arts have all been instrumental in making our senior living communities second-to-none when it comes to dining.
Vice President of Environmental Services
The build-out, expansion or renovation of a senior living community is no standard project – nor are the countless maintenance, refurbishment and construction tasks required on a daily basis. No one knows this better than Brian White and his team. There is a complex balance that must be maintained between functional need, design aesthetics, and resident safety and comfort. One of the differentiating aspects of the communities that we manage is how well these dynamics are executed and managed every day.
With over twenty years of hands-on experience in the environmental maintenance and construction fields – and with a specific concentration in senior living settings – Brian brings this unique expertise to all of our communities. With unquestioned integrity, a sharp eye for quality and an extensive knowledge of State Department of Health codes for assisted living communities, his work helps ensure the quality of life of every resident.