COVID-19: Precautionary Measures and Procedures

Note: The information detailed below may be edited or changed at any time as the COVID-19 situation changes and/or recommendations are updated by local, state, and federal health authorities. Always refer to this page for the most current date and time stamped information.

Last updated: 5/29/2020 19:20EST

Maintaining the health and safety of our residents and staff is still our utmost priority. At this time, we are still restricting all visitors, with the exception of essential healthcare personnel. The group activities and communal dining remain cancelled. And per the latest guidelines set forth by the Centers for Disease Control (CDC), residents continue to be asked to remain in their apartments.

Throughout this period of social distancing, we have been coming up with new, fun, and creative ways to remain active, stay connected, and keep spirits high. There have been car parades, birthday window visits, rolling carts delivering goodies like spa kits and special desserts, exercise classes streamed onto the community television channels, and so much more. As we start to move toward the warmer weather, we’re looking forward to having residents enjoy more open air activities – while remaining socially distanced and, of course, wearing their face coverings. You can see what we’ve been up to at our communities here:

The staff continue to provide room service and check on residents regularly, all while wearing the recommended personal protective equipment (PPE). Each community is adequately supplied with PPE which is inventoried daily.

Both residents and staff are monitored daily for any signs or symptoms of illness, which includes temperature checks. In addition, all staff members are now being regularly tested for COVID-19.

As mandated by the state of New Jersey, residents there are being tested for COVID-19. Although not mandated in New York, The Bristal will be testing residents in those communities as well. We believe this is an important factor that is beneficial to the well-being of all residents who choose to call The Bristal home.

We continue to follow infection control guidelines including frequent cleaning of all high touch areas with EPA registered disinfectants. Hand sanitizing products are available throughout the communities as a supplement to regular and frequent handwashing. All staff members are provided with hand sanitizer, as well. Our ongoing in-services with staff keep everyone up-to-date on protocol and best practices, and offer continuous information and education to help keep themselves, as well as the residents, happy and healthy.

We appreciate everyone’s patience and understanding throughout this time. While we know that not being able to visit loved ones is not ideal, it is absolutely necessary so that we adhere to social distancing guidelines, and do what we can to limit exposure to those in our communities. We are encouraging everyone to communicate via phone calls, FaceTime, Skype, video chat, text and email. We have also set up a page where family and friends can send a message to staff or residents at our communities:

Lastly, we want to extend our most sincere thanks to the staff who are working tirelessly each and every day. The outpouring of support for them has been tremendous. Families and the community at large have been sending care packages, meals, messages, and more to honor the staff and applaud their hard work. We thank everyone for doing their part during this unprecedented time. We encourage you all to take care of yourself and others. Be well.

For all of the latest updates from New York and New Jersey, current information can be found here: or