Testimonial From Ann
Dear Ms. McKeon,
It has been almost a year since my mother moved into the Bristal in Sayville and I am so grateful. Everyday I show up and I am greeted by a warm smile from Gerri and words of encouragement. I never know what type of day my mother is going to have given her dementia, but as soon as I enter Reflections, I am given an update. Many of days my mother gives everyone a run for their money of why she “can’t” get up, but I know if Carol or Hermanna or any of the other aides have been in her room once, they’ve been in there three times. And it is frustrating that even I don’t know what is going to persuade her to start her day. Tracey and Patrice have brainstormed with me on what I do to convince her or they come up with an idea. It is great how they keep trying and don’t give up.
I appreciate when I am in her room how clean it is kept. Often I know Pat has to hunt out the dirty clothes she hides and returns them freshly cleaned.
When my mother and I emerge from her room it is always fantastic to know there is an activity occurring. I only need to look on the calendar to find out and encourage her to par take. Whether it is Tori discussing current events, Dan covering recent court cases, or bingo with Monica, I know my mother will have fun. I see pictures of her at events and hear stories of her good times and it makes me smile. I even recommended a friend to the Bristal and he has placed his wife into the Bristal in Holtsville successfully. We met at another assisted living center and believe me, it is night and day how much better your facilities are in contrast.
This is a hard time for my mother. She sometimes doesn’t remember I am her daughter, but I know her new family works hard to keep her place clean, safe, and most importantly happy. The people at the Sayville Bristal work hard above and beyond their job titles and treat the residents with respect and compassion. So even if my mother won’t remember all the great things she has enjoyed this year, I won’t forget.
Thank you and Happy Holiday,