From: Joyce Mandato
Sent: Friday, January 05, 2018 12:11 PM
To: Denise Milligan
Subject: Review of the Bristal
My husband has been a resident at Reflections for a few months now. Already his mobility has improved thanks to PT and OT sessions; he is stimulated by all the activities, is more engaged and no longer sleeps all day. His quality of life has improved.
The Bristal @ Sayville is not only beautiful and immaculate, but it provides a caring, professional atmosphere. The directors, medical team, front desk, care aides, recreation staff as well as the kitchen, laundry and housekeeping departments work well together to create this excellent facility. They are always available to answer questions and provide support to the family when needed.
The staff is well trained in the care of the dementia patient, and that care is done with compassion, hugs and kisses. It feels like a big “family”.
I am happy for the dignity that is shown my husband and secure that he is in a very good place.