May 11, 2019
Laureen Kelly, Executive Director
The Bristal at White Plains
305 North Street
White Plains, NY 10605
The Selig family would like to thank everyone at The Bristal for welcoming Richard into your family. We began our search for assisted living earlier this year, and, when we arrived at your White Plains location, we knew we had found the right place. Not only was it beautiful to the eye, but it was also staffed with truly caring and warm individuals many of whom we got the pleasure of knowing·.
Upon arriving, we were greeted by Tony who was consistently helpful with not only your car, but your belongings and your loved ones too – he always had time for a kind word. Eugenia, at the front desk, was warm and welcoming with her wonderful personality and big smile. She put a friendly face to The Bristal at White Plains! Patrice, from Community Relations, was just wonderful guiding us through the process of signing Richard on as a new resident. She had an amazing apartment available for him and went above and beyond helping us get his new home ready! Such a sweet and caring person. Jordan, Director of Resident Relations, was always there to help with any questions/concerns which we may have had. He was accessible, professional, thoughtful and caring in his position. Wynter, from The Wellness Center, did an incredible job keeping track of the medical needs of the residents. As Richards’ medication needs changed frequently, it was important to communicate regularly. She and the nurses and aides did an amazing job looking after him. There were many other staff members who were equally as wonderful and deserve recognition including Orlando, Frank, Dominick, Stephanie, the dining room staff, and housekeeping. Your care for the residents came first – that was evident.
We also found White Plains Hospital and their physicians to be first rate. Having The Bristal in this location gave Richard access to the best medical care around.
Thank you for all that you do. Your STAFF is what makes this a special place.
Meg· and Richard Selig