November 6, 2012
I would like to take this opportunity to let you know how wonderful the staff at The Bristal at Massapequa were before, during and after Hurricane Sandy. During this crisis, it was comforting to see that all Directors were available for our safety and security. Astrit, our Maintenance Director did an incredible job running power from the generator to where it was needed most. The kitchen and dining room staff were able to serve hot, satisfying meals as if they were fully functioning. Maria, in activities, kept us entertained and distracted us from the devastating effects Hurricane Sandy brought to the rest of the area.
The Wellness staff was around and available 24/7 and made us feel comfortable and secure. They tirelessly made rounds day and night. The housekeepers did not miss a beat and were very attentive to each of us here.
Although there were many staff members personally affected by the aftermath of this storm, the day-to-day operations continued as flawlessly as possible. Everyone pitched in to make sure that we as residents were warm, comfortable, happy and most importantly, safe.