May 1st, 2012
Dear Mr. Parker,
With some trepidation we embarked upon a course we were not familiar and have so appreciated the guidance and kindness of all your staff.
Circumstances and necessity provided us with the exemplary professional and dedication of Mr. Louis Vasquez.
He is masterfully skillful and in each and every situation he could not have been more resourceful nor accommodating.
He is genuine, kind, and humble, knowledgeable and committed. Additionally his ability to reassure and comfortably negotiate with a 91 year old is a testament to the very fine attributes he possesses.
We would be remiss not to acknowledge his work ethic, commend you on your example and high standards and express our delight and gratitude.