Tuesday, May 1, 2018
To the management and staff of The Bristal
129 Lakeland Avenue
Sayville, NY 11782
This is my second unsolicited letter of thanks to all of you who do such a great job. Twice a week I visited a friend (since 1962), Robert Barrett, who lived several months in Reflections 151. As stated before, I remain in awe of the kind, thoughtful support that you extended to my treasured friend – from the warm greeting by Geri and Pam in the reception desk when I signed in, until I left. Brian, Dan, Patrice, Andrew, and all the other staffers in Reflections made Robert’s time with you a true blessing. During his recent and rapid health decline, he was eager to leave the hospital or nursing home to return to his beloved Bristal. I am overwhelmed with gratitude for the focused care Brian gave him, especially the many ways he gave spiritual support. Please convey my gratitude and best wishes to the caregivers in Reflections for the thoughtful attention you gave to my friend.
Your beautiful grounds and clean, attractive interior décor are first-class. I am impressed by the thoughtful selection of music one hears in the corridors and meeting rooms. The mental and physical activities for the residents keep their minds and spirits active.
Each time I stepped into Reflections, I could be sure the first person I encountered would know Robert and where he was; most of all, I sensed that he or she truly cared about his happiness and health. When consultant Dan Monahan suggested moving Robert to The Bristal, I trusted him but had no idea what a lovely place Robert would be moving to. Please feel free to pass along my recommendation to the staff and anyone else who would benefit.
John D. White