Dear Mr. Youngberg,
I wish to thank you and all of your staff at The Bristal East Northport, for the care you provided to my mom, Adrienne Brenner.
From the first meeting with Patricia Damm and throughout my mom’s residence in the Reflections program, the Bristal has proven to be a step above other facilities that we could have chosen. Understanding and care were exemplary and exceeded expectations. This goes for all staff that we encountered – so please express our thanks to them as well; especially Reflections Director Steve Williams.
And, of course, thanks again for your personal involvement in resolving our questions about billing.
The facility is lovely and safe, the staff is caring and proactive, and sensitivity to the needs of Alzheimers/Dementia is spot on. I wish that we had gotten mom into your program sooner, so that she and my dad could have had a better quality of life for longer. With mom moving on to a full nursing care facility, I can only say: Thanks again for the feeling that we did right by my mom by bringing her to the Bristal’s Reflections program.
David P. Brenner