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Words of Appreciation from Residents and Families of The Bristal

The Bristal has helped numerous families make the choice for Assisted Living. And when they come, they realize The Bristal provides even more than they were looking for. Consider the kind words and expressions of joy collected for you below.

These are letters from actual residents and families of The Bristal, and you'll find them composed in their original form - unedited - just as they came to us. What better way to express our commitment than having you read firsthand what our residents and families so generously say about us? We encourage you to visit The Bristal personally, so you can see what life is like here for yourself.

We'd like to thank those families represented here for their kind expressions of gratitude, and for allowing us to post their thoughts in their own words.

Testimonial from Eulalee Murray

Posted by: The Bristal
Testimonial by Eulalee Murray

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October 11, 2014

Sir/Madam:

On behalf of my husband Collin Murray who was a resident at the Bristal Assisted Living at N. Woodmere from 11/20/12 to 9/19/14, I am writing to express my sincere gratitude to the members of your staff and especially to the Reflections staff who worked with the Dementia patients including my husband, your effort should not go unnoticed. My visits there from time to time were net with courtesy and so much respect. The love and care that they all extended to Collin was so remarkable just how much they cared for his well being. A very big “Thank You”.

To Wendy, the care and compassion that she displays Is just amazing. She goes above and beyond to help out in situations and cares deeply for her residents. She was always ready and willing to answer any questions or concerns that I might have. “Thank you Wendy”.

I must also thank Melanie Scharfenberger, the Executive Director who was the driving force in getting Collin situated into the home in 2012. It was handled with great urgency and professionalism for that I truly thank her.

I wish my husband could have stayed there longer; but due to financial constraints, and requires a higher level of care he had to be moved into a nursing home.

Thank you all once again from the bottom of my heart and May God continue to lift you up.

Sincerely,

Eulalee Murray

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Testimonial from Cindy Story

Posted by: The Bristal
Testimonial by Cindy Story

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Hi Susan,

I spoke to my Dad first thing this morning. Thank you so much for your help with the card & lotto scratch offs, and the lovely surprise of a balloon too! What can I say…you and everyone at The Bristal are so very wonderful!! Please know that my brothers, cousins and I appreciate everyone there and all the good work that you all do. It is such a comfort to know that my parents are well taken care of, especially living so far away from them.

I really feel like they have turned a comer and are settling in nicely…. such a blessing!!

Once again, I thank you.

Kind regards,

Cindy Story

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Testimonial from Karen & Walter Morgenstem

Posted by: The Bristal
Testimonial by Karen and Walter Morgenstein

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Dear Debra,

Just a note to let you know how pleased and grateful we are with Mom’s care.

We want to especially praise Dina McDougald, Joanne (Wellness), Marissa and all the service staff for room 215.

We know Mom is well cared for at the Bristal, even during the “rough spots”. Happy new year!

Karen and Walter Morgenstem

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Testimonial from Blossom Grimm – Holiday Party

Posted by: The Bristal
Testimonial by Blossom Grimm

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12/15/13

Holiday Party

What a holiday party we had. Since I have been living at the Bristal in Westbury, I have found a new and wonderful life. Nick our director sure knows how to run an Assisted Living, the likes of which I have never seen before. But our Holiday Party really topped the cake. I had such a wonderful time, that I am almost speechless, which doesn’t happen too often. Blossom (that is me) likes to speak up, both positive and negative when necessary, but this party was by far the best.

When I spoke with Nick, I asked how they the Bristal staff got everything done so fast and so efficient to give us the greatest time. Us being – the residents, our family and other guests. I asked Nick how he does it, and he answered WE WORK AS A TEAM. Yvette, our AA, who looked as gorgeous as ever, was just every where doing everything, Susan in Marketing, well I hardly saw her all day as well. It seemed every one was always doing something. The last time I saw Tracy, she was moving tables and chairs. Kim was so busy, she was all over the place doing something. Colleen from reflections was moving tables, and putting up decorations and going from one thing to another.

Ann from recreation and Carol and Elizabeth, well they beat the band, blowing up probably 500 balloons and a couple of residents pitched in and placed them where we were told to put them, plus Ann was adding decorations to various parts of the building adding festivity to the party, and I saw Elizabeth helping watch after the residents, and Carol was right there with Anne, working as a team, Josephine from Housekeeping and Al from maintenance and their teams were moving furniture and it seemed like 1,2,3, all was ready.

But most of all with out Paul the Chef and his staff and Handsome Rob, (later in his Tux), were getting the FOOD and drinks ready for the guests.

It seemed like every one was WORKING AS A TEAM, and they were.

The music was awesome and I had the greatest time of my life. I am grateful to be a part of the Bristal at Westbury and Nick knows I would go to the ends of the earth for this place (my home).
For all those who didn’t and couldn’t come, make sure you make it next time cause Nick knows how to throw a party and MAN WHAT A STAFF HE HAS.

Blossom Grimm

Resident

P.S. Lets not forget all the employees who helped make this party so successful – they are all great

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Testimonial from Mary Klein

Posted by: The Bristal
Testimonial by Mary Klein

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To All:

Chestnuts roasting on an open fire, Jack Frost nipping at your nose, yuletide carols being sung by a choir. And folks dressed up like Eskimos… Everybody knows a turkey and some mistletoe help to make the season bright and tiny tots with their eyes all aglow will find it hard to sleep tonight… They know that Santa is on his way… Are the beginning lines of this beautiful carol sung by Nat King Cole, one of my favorites.

A very special thank you to all who work here. Your dedication and caring make each day special for everyone. The entire staff in the dining room, the chef who prepares food for everyone, the wellness clinic, the housekeeping staff, the aids, the maintenance men, and especially David and Alan all ensure that the Bristal is truly running in a manner that shines. It is so important to remember the good that people do and in this special season I am writing this letter to acknowledge all of you!!!!!

My wish is for all families to enjoy the beauty of this holiday season. Happy Hanukkah, Merry Christmas and a healthy and happy new year!!!!!

With Love,

Mary Klein

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Testimonial from Joyce Kleiner

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Testimonial by Joyce Kleiner

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Dear Maryellen McKeon,

I am sending you this letter to express my sincere gratitude for the past 13 months that my husband, William Knight, has been a resident at the Bristol in East Northport.

He was in the Reflection unit.

Your team of caregivers, Steven Williams, Jennifer Muratore, Jasmine Blaise and Karen were wonderful in making his stay pleasant and comforting. Their compassion for his well being always gave me peace of mind knowing he was well taken care of.

So again I Thank You, and know I will always be grateful to you and the entire Bristol family.

Sincerely,

Joyce Kleiner

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Testimonial from Sandy Sedlis

Posted by: The Bristal
Testimonial by Sandy Sedlis

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11/01/13

Dear Nick,

My mom, Estelle Gordon, moved into the reflections unit of the Bristal, in May 2012, a few months after my dad passed away. Things ran very smoothly for quite some time. She had a full time aide during the day (Marva), except on weekends.

There came a time (January 2013), where it became necessary for us to let Marva go. It wasn’t long after that, that we began to hear complaints about my mom—she was angry, moody, and becoming physical with the staff and residents alike. We (her family) never saw any of this behavior, but we continued to hear it (mostly from one member of the staff).

As time went by, we began to notice a total change in our mom. She was lethargic, and had a glazed look in her eyes—almost as if she had a stroke. We were told that she was being seen by a psychiatrist, and was being medicated (Risperdal), to try and control her behavior.

Thankfully, and I am not sure when, Colleen Jones was brought in as the recreation director. What a breath of fresh air! Her way with the staff, residents, and family was not like anything we’d seen before. It became apparent that things were about to change for the best.

Not long after, she was promoted to Director of Reflections. What a turnaround for our mom. She is no longer on Risperdal, or anything else like it. We got our mom back!!

I can’t thank you enough for bringing Colleen Jones into the Bristal family. She has turned the unit into a friendly and relaxed place, where the welcome mat is always out. You can see it on the faces of the staff, and residents, too. They love being there, and so do we.

So, thank you, thank you, thank you for Colleen Jones. She is a gift!

Sincerely yours,

Sandy Sedlis

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Testimonial from Blossom Grimm

Posted by: The Bristal
Testimonial by Blossom Grimm

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10/31/13

Dear Nick

While my mind is still fresh I need to tell you. Also I am a fairly new resident, and my body and mind are growing after a day like today, I feel 10 years younger. Thanks to Anne and the entire staff at Bristal Westbury, today was marvelous. This party, food, costumes, you and again Anne, was the best Halloween I have had including making friends with a delightful man named ‘Joe’. I cannot find enough good words to thank you and I pray that G-d will be good to me and let me spend the rest of my life here—

G-d bless all, particularly Anne—

Blossom Grimm S.

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Testimonial from Linda Lipani

Posted by: The Bristal
Testimonial by Linda Lipani

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Thank You

Dear Nick,

This past Sunday, Oct. 6, 2013, I had the pleasure of attending the lovely barbecue sponsored by the Bristal in the Reflections Unit. My mom, Elia, has been living there since January and although the adjustment was a long process for her, she is well and thriving.

I would like to take this opportunity to commend the magnificent work done by the wonderful staff of Reflections led by Colleen Jones. It is evident that my mom is receiving excellent care provided by a staff of dedicated and gentle, true professionals. The peace of mind that this affords my family is priceless.

May God bless the Reflections staff of the Bristal for all the work that they do in caring for those in such great need during a very trying part of their lives.

Thank you for your leadership and commitment to excellence that is so obvious at the Bristal,

Linda Lipani

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