Views, Reviews & Thank You's -

Words of Appreciation from Residents and Families of The Bristal

The Bristal has helped numerous families make the choice for Assisted Living. And when they come, they realize The Bristal provides even more than they were looking for. Consider the kind words and expressions of joy collected for you below.

These are letters from actual residents and families of The Bristal, and you'll find them composed in their original form - unedited - just as they came to us. What better way to express our commitment than having you read firsthand what our residents and families so generously say about us? We encourage you to visit The Bristal personally, so you can see what life is like here for yourself.

We'd like to thank those families represented here for their kind expressions of gratitude, and for allowing us to post their thoughts in their own words.

Testimonial: I am a relative of a resident at North Hills

Posted by: The Bristal
North Hills Testimonial

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December 23, 2015
★★★★★

When my cousin entered the Reflections unit over the summer, she had a rocky transition. Although she required some medication, it was more than balanced by extra care and structured days filled with people and activities. Betsy and her staff transformed her into her old, sociable, cheerful self in about 6 weeks. We were hoping for clean and safe, but we got more – we got happy. What we had not taken fully into account was the value of being in a world filled with people. Our cousin had become angry and bitter, as well as confused. She’s still confused, but she is happy. She is and was a people person. I would always be glad to chat with any one caring for a person with dementia and encourage them seriously to consider The Bristal at North Hills.

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Testimonial from Tracey Jovet

Posted by: The Bristal
Testimonial from Tracey Jovet

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The Bristal at Lake Grove
2995 Middle Country Rd.
Lake Grove, NY 11755
Attn: Karen Caroppoli

 

Dear Karen,

My uncle moved in to the Reflections unit about 2 ½ weeks ago. He settled in very quickly. Within 2-3 days, he was awake all day and sleeping nights! The staff keeps him engaged and involved all day. He used to nap off and on all day – no longer! He seems to really enjoy all of the activities that Gabby and the others encourage him to try. Vanessa has also been instrumental in helping me get adjusted. She has been so helpful with coordinating his new doctors, physical therapy, medicine, etc., that I am able to enjoy visiting my uncle, instead of worrying about his daily care.

 

Thank you!
Tracey Jovet

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Testimonial: I visited this facility (5 / 5 Stars)

Posted by: The Bristal
Testimonial

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September 01, 2015
★★★★★

The Bristal at Lake Grove was beautiful and brand new, and there was more to offer, but I couldn’t afford anything more than a studio there. I really wanted to have a one-bedroom apartment, but they were more expensive. The staff seemed very friendly and very helpful. The apartment was very nice. It had a kitchen area, but no stove. You’re not allowed to cook a meal, but they did have a sink, a microwave, and a refrigerator. The unit was bright and cheerful, and it was brand new, so there’s nothing really wrong with it yet, and I did like it. If I could’ve afforded it, I probably would have chosen that. They had a more diversified menu, more choices on the menu, and more activities available. They had an outdoor swimming pool and an in-house beauty parlor. They had a lot of common areas there. They even had a family room that you could reserve for the day and have your family come and spend the day with you. It had a kitchen, you could cook in there with your family, and you could have your own little private dining room.

Click Here to Visit the Lake Grove Community Page

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Testimonial: I am a friend or relative of a resident at Woodcliff Lake

Posted by: The Bristal

February 26, 2015

Woodcliff Lake Testimonial

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Every day The Bristal has something like sing-alongs, arts and crafts, dance, and therapy. They have socials where it could be just a specific people together for ice cream social or they have a hot chocolate social. They have arts shows, and people come in to play the piano. It is a wonderful community. Every day there is something going on. They have movies at 2 and at 7 so it is wonderful. The place is spotless and beautiful. It is brand new — maybe about a year and a half or 2 years old. Everything is still brand new, but if something breaks down or something is not going right, the maintenance people are there right away. My mother has called a few times, and they’ve been so good and kind to her. They fix things right away. The staff is lovely. They are very helpful and very friendly. They know every one of the residents by name. They have a lot of help. Just recently when it snowed and the people slept over, they had accommodations for their staff. There are always people there to help, and that made me feel good. They serve three meals a day, and the three meals are like gourmet meals. They have like five choices all the time at lunch and dinner. They have salads, sandwiches, hamburgers, and hot dogs if you want to choose that. It is really lovely. My mother keeps saying that you couldn’t have picked a better place. It took her a month and a half to adjust, and she wasn’t that happy in the first month, but once she started making friends, it was OK.

Click Here to Visit the Woodcliff Lake Community Page

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Testimonial: The Bristal changed my mom’s life!

Posted by: The Bristal
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After my Dad died, my mom was alone, severely depressed and a shut in. After I visited the Bristal in East Northport, I envisioned a new life for my mom. Well, the staff and residents brought my vision to a reality! Today, my mom is happy and fulfilled. She has pleasant company at her meals, and has plenty of activities to fill her days. Both the wonderful staff as well as the friendly residents made her feel welcome from the first day. The facility is beautiful and well maintained. My mom enjoys the meals, activities and trips. She is hardly ever in her room! My family is grateful to the Bristal for turning my mom’s life around!

Click Here to Visit the East Northport Community Page

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Testimonial from Arlene

Posted by: The Bristal
Testimonial

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May 9, 2015

Dear Karen,

I am a resident at the Bristal at Lake Grove and would like to praise your staff for their overall concern and caring for the residents here.

Yesterday I had a choking incident during dinner and luckily Carlos Mineiro was there to save my life. I cannot thank him enough. Not only was he very helpful, but showed his concern by checking up on me later that evening. He also called my son to inform him of this incident. I thank him and wish him the best.

Sincerely,

Arlene

Click Here to Visit the Lake Grove Community Page

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Testimonial: Very nice place! (5 / 5 Stars)

Posted by: The Bristal

May 2015

Woodcliff Lake, NJ

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My loved one is doing very well here, we’re very pleased with how things are going at The Bristal! The entire experience has been very pleasant. The staff are wonderful, the facility is well kept and clean, and they do a great job looking after the people who live here. Really my only complaint is that they have assigned seating in the dining room, which seems a little silly for adults, but I suppose they have their reasons.

Click Here to Visit the Woodcliff Lake Community Page

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Testimonial: Genuine Care, Great Help (5 / 5 Stars)

Posted by: The Bristal

May 2015

Testimonial

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The front-end part of the process showed very genuine concern, that they were really wanting to help us out and not just make a sale. They were always there to help out, answered all our questions, took us on multiple tours, and just showed endless patience. When some family members showed a little hesitancy, the entire staff chipped in to help out and they really went out of their way to make us all feel comfortable in our decision. It has been a very positive experience with The Bristal Assisted Living at Sayville and I would highly recommend them.

Click Here to Visit the Sayville Community Page

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Testimonial from Ronnie Meyer

Posted by: The Bristal
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Hi Nichola,

My name is Ronnie Meyer and my dad is Leon Yablon. I have tried to stop in and say hi and welcome several times since your arrival. Unfortunately, it’s usually when there is someone in your office. Just wanted to let you know that my dad appears happy at The Bristal. Since I live in Armonk it is easy for me to stop by after work, which I often do. I hear the residents express their likes and dislikes, though never a dislike from my dad.

They seem to be happy with the nursing staff in general. Everybody loves Mike the maintenance man and the gentleman in charge of the laundry/linen service, though they don’t know his name. My dad is particularly fond of Anthony, the bus driver, and they seem to have formed a special bond. He looks after my dad and keeps many of the residents involved in the in house and out of house activities. He has been a real gem. He was very instrumental in helping with my dad’s adjustment to the Bristal following my mom’s death.

Anyway, I figure that you get more email complaints than emails of praise, so I thought I would drop you a quick line from a happy resident and his thankful family.

Ronnie Meyer

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