Words of Appreciation from Residents and Families of The Bristal
The Bristal has helped numerous families make the choice for Assisted Living. And when they come, they realize The Bristal provides even more than they were looking for. Consider the kind words and expressions of joy collected for you below.
These are letters from actual residents and families of The Bristal, and you'll find them composed in their original form - unedited - just as they came to us. What better way to express our commitment than having you read firsthand what our residents and families so generously say about us? We encourage you to visit The Bristal personally, so you can see what life is like here for yourself.
We'd like to thank those families represented here for their kind expressions of gratitude, and for allowing us to post their thoughts in their own words.
The Bristal Assisted Living
120 Lakeland Ave
Sayville, NY 11782
Att: Susan Veneziano
Our family would like to thank and commend the Bristal Staff/ Family for all the care you have given both my mother Bernadette and Uncle, Steve throughout the past four and a half years.
I would like to add appreciation for all the caring and assistance you have given me and my family as a caregiver.
I commend the staff for not only the care they provide as well as the enormous patience you people have. As a care giver I truly understand the trying times taking care of senior, seniors.
You folks have gone beyond the call of duty with personal contacts and updates to me to name a few.
The Bristal treats it’s residence as family. As an example , Pam Sollitto visited us at the hospital to help facilitate paperwork and the release of the hospitals unnecessary hold on my Uncle who just wanted to be home (The Bristal).
My relationship with the Bristal started December 2014. I’ve seen ups and downs to my family’s health. The Bristal @ Sayville has always been there to bring Bernadette and Steve back up again, Thank you!
I thank all the staff at the Bristal, Sayville. To mention a few, thank you to the personal assistance from Sue Veneziano, Denise, Linda Craig, Britney, Pam Sollitto, Vanessa Avdette, Jerry, one of the upfront first smiles at reception and I cannot forget the TV/ Time change fixer; Jim Weisbecker.
Laureen Kelly, Executive Director
The Bristal at White Plains
305 North Street
White Plains, NY 10605
The Selig family would like to thank everyone at The Bristal for welcoming Richard into your family. We began our search for assisted living earlier this year, and, when we arrived at your White Plains location, we knew we had found the right place. Not only was it beautiful to the eye, but it was also staffed with truly caring and warm individuals many of whom we got the pleasure of knowing·.
Upon arriving, we were greeted by Tony who was consistently helpful with not only your car, but your belongings and your loved ones too – he always had time for a kind word. Eugenia, at the front desk, was warm and welcoming with her wonderful personality and big smile. She put a friendly face to The Bristal at White Plains! Patrice, from Community Relations, was just wonderful guiding us through the process of signing Richard on as a new resident. She had an amazing apartment available for him and went above and beyond helping us get his new home ready! Such a sweet and caring person. Jordan, Director of Resident Relations, was always there to help with any questions/concerns which we may have had. He was accessible, professional, thoughtful and caring in his position. Wynter, from The Wellness Center, did an incredible job keeping track of the medical needs of the residents. As Richards’ medication needs changed frequently, it was important to communicate regularly. She and the nurses and aides did an amazing job looking after him. There were many other staff members who were equally as wonderful and deserve recognition including Orlando, Frank, Dominick, Stephanie, the dining room staff, and housekeeping. Your care for the residents came first – that was evident.
We also found White Plains Hospital and their physicians to be first rate. Having The Bristal in this location gave Richard access to the best medical care around.
Thank you for all that you do. Your STAFF is what makes this a special place.
Just a note to thank you and the wonderful staff at The Bristal in Sayville. My mother, Muriel, has been a resident for about a year and a half. She is well-cared for by your kind and patient workers. I appreciate the feeling that she is safe, in pleasant surroundings.
So, thanks for all you do. It’s the people that make a place. Keep up your good work.
“I lived alone in my house and I just couldn’t take it anymore. I had a fright one night because I thought I was having a heart attack and I called my son and he said hurry up – he got me one of those buzzers, fast alert or something. I called an ambulance and they came right away, took me to the hospital, but it wasn’t a heart attack, thank God. And I got so frightened, I said “that’s it, I’m not living alone anymore.”
So my daughter said “you know they’re building a Bristal in West Babylon.” I said “alright, I’ll look at it.” My daughter came and saw the floor plans, she said “this is going to be great for you.” And I took her advice and when it was built, I decided to move in, and I was the first one that arrived here.
It was such an honor to be the first one! I was really overwhelmed with the greetings, what a greeting they gave me when I walked in with my children! And I saw the room for the first time, I never saw my room, and I liked it, I liked it very much.
You’re gonna love it here because they are, really, the staff, everybody is just great. They are there to help you – always – they’re always there to help you. The programs they have are outstanding. We do so many things here, woodworking, jewelry making, I mean, it’s really, they keep you busy all day long so you never have time to do anything else! People tell me: “Why don’t you call me?” I say “I don’t have time!” I say “I’m in a different program every hour, ya know!” But it’s great, I enjoy it so much, and everybody else does, too.
I made so many friends, a lot of nice friends – they’re good people. And we’re all in the same boat, so, you know, there’s no competition or anything. I look forward to each day because I know something else is going to be happening that day for us. It’s really enjoyable, it’s very good living here. And I enjoy it very much, I like it.
I’m not lonely anymore. It was very, very hard being in my house all by myself, I didn’t like it. Who had to shop for me, I couldn’t drive anymore, and I said “that’s it, that’s it, I’m going to live in assisted living.” And I don’t regret it.
It was a good choice. I made the right choice, the right decision.”
From: Eileen DeCarmine
Sent: Monday, September 3, 2018
To: Stephanie Collins
Subject: Pauline’s 96th Birthday
We had the most amazing 96th birthday celebration for Pauline at The Bristal yesterday. My mom’s friends said it was like a wedding and they absolutely loved the way the staff was so attentive to my mom. Vic and I truly appreciate how much the staff helped us throughout the day to make it perfect for Pauline. She was smiling all day long!
Thanks from the bottom of my heart for your help getting Pauline adjusted to her new home. She truly loves it there and we know it is the perfect place for her. Joyce and Margaret are the perfect tablemates for her, and I can see they give as much joy back to her as she gives to them.
I just found out that one of Pauline’s longtime best friends, Nancy Flood, just moved into The Bristal in Woodcliff Lake, NJ. I’m working on getting them to video chat with each other so they can share their feelings about living in a new environment. I think my mom will be a good source of positivity for her Nancy who recently stopped driving and is having a tough time adjusting. I will let you know how that goes!
Thanks again for your support and concern for my mom. The staff is fantastic and my mom can’t stop raving about how kind and caring they are. I agree with her 100%!
“My name is Irene Seidner. I live here at The Bristal in West Babylon.
My children, thank God, found this place, convinced me to come here. First I didn’t want to. I wanted to stay at home. But once I saw it, once I realized it’s for me, I came here, am very, very happy. Met wonderful, wonderful, wonderful friends. You know at this age our friends kind of fade away, but I got wonderful new friends.
I brought over a game called Kings in the Corner. I taught it to everyone here and we play it after breakfast for an hour and after lunch for an hour. I partake in everything. My friends and I go to everything. I go down in the morning at 7:30. I don’t come up to my room until six o’clock. I am down all day doing everything they have to offer us.
The staff – the staff is wonderful! I have never asked anything of anyone that I got a ‘no.’ The food is A1 and everyone is just very nice. We’re free to go wherever we want. The buses take us, they take us shopping and you can request if you want to go someplace, and maybe they get a group together. Oh and then we go for scenic rides which is very nice.
We feel like one big, big family. Life is good to me. And like I said this place, I thank God every day.
It means a new life, it means new friends, a whole new outlook.”
We extend our most heartfelt thanks to you and the others who made possible a lovely celebration for our anniversary. Could you please thank them personally for us. It required a great deal of effort and interest and good feeling and we so much appreciate it. Thanks again.
“I am Mario Caputo and I live here at The Bristal.
Living here is very exciting and they treat you very good, and if you do need anything in a hurry they make sure they get to it.
My daughter comes practically every day and visits me because she’s only a few miles away. And we enjoy it here. There are no complaints, really. Of course, the hospitality is very good. It’s like a casino down in Atlantic City. I go down to the arts and crafts and I did a few things down there, which I forward to my grandson and granddaughter, and my daughter, what I made.
It’s enjoyable. And matter in fact, it still in enjoyable. The place is very clean, very clean, I gotta admit that. They keep the room very good, they come up once a week, change the sheets, and clean…better than I used to clean! But they are good, they’re very good.
From: Cheryl Auerbach
Date: August 1, 2018
To: Tiffany Nelson
Subject: Michael Auerbach – Apt. 2
I just wanted to let you know how happy Mike and I are that Alda is the new Director of Recreation. We were concerned when we heard Michelle was assuming a new position, since we both liked (and, of course, continue to like) her. Alda has continued the excellent program Mike has enjoyed since moving to The Bristal and has added some new entertainment options that we’ve both found enjoyable. Also, her ability to immediately step into unplanned situations where she has to ad lib is truly amazing. This happened when she first started and wasn’t supplied with the equipment necessary to conduct the activity that was planned. No problem for Alda. She just created another activity out of thin air, which we found just as enjoyable as what was originally scheduled. Two days ago, a similar situation presented itself. I wasn’t there on this occasion, but Mike made a point of calling to tell me that he really enjoyed himself at a story-telling event he was fortunate to participate in. This came about after Cristina (whom we also like) was called away on an emergency.
Part of the success of Alda, we realize, is due to your judgment in interviewing and hiring new people. Our thanks extend to you in this regard for your excellent choice. I continue to be grateful to you and your staff for making Mike’s life the best it can be. He wakes up each morning with enthusiasm as he looks forward to the events of the day at The Bristal, starting with breakfast. And if he finishes the day with rack of lamb, well, that’s heaven!
“My name is Caroline Evangelista and I live at The Bristal.
I worked in Manhattan for The Hearst Corporation and I was Assistant to the President, so I did a lot of things, you know. I like it so I worked until I was 74 years old. I had an accident where I broke my heel and my shoulder, and so it was surgery, and I went to rehab for three and a half months, and then my family decided they didn’t want me to live alone anymore. So I decided to come here, and I think it, well I know it was the best decision I’ve made in a long time.
A couple of my friends had said “they’re putting Caroline in a nursing home?!” But when they come here, they can’t believe it – it’s not at all! If you need help, you get help, 24/7. If you don’t show up for breakfast, oh boy, they come to your room, they’ll come in, it’s unbelievable, it’s a great place. So I mean, we live here, but we really have a life.
I just planned a cruise to Bermuda in October. I go on cruises all the time. I just booked one the other day, ’cause I’m going on my cruises no matter what! So, I mean, it’s like you live here and you have assistance if you need it, which thank God so far I’m okay, but it’s really, you could do what you want, you know. You can go out, family, on the holidays I stay over. So it’s really a pretty good life.
They do everything for you here, and I mean everything. Since I’ve been here, I have made friends that you would not believe. They’re almost like lifelong friends, really and truly. It’s unbelievable.
First I said it’s like living in a hotel. But then someone said, “you know, it’s like being on a cruise.” You can eat, you’ve got three meals a day, all this going on, you’ve got the pool. We get entertainment all the time. It is, it’s like being on a cruise – that’s probably why I like it here!”