Words of Appreciation from Residents and Families of The Bristal
The Bristal has helped numerous families make the choice for Assisted Living. And when they come, they realize The Bristal provides even more than they were looking for. Consider the kind words and expressions of joy collected for you below.
These are letters from actual residents and families of The Bristal, and you'll find them composed in their original form - unedited - just as they came to us. What better way to express our commitment than having you read firsthand what our residents and families so generously say about us? We encourage you to visit The Bristal personally, so you can see what life is like here for yourself.
We'd like to thank those families represented here for their kind expressions of gratitude, and for allowing us to post their thoughts in their own words.
“I lived alone in my house and I just couldn’t take it anymore. I had a fright one night because I thought I was having a heart attack and I called my son and he said hurry up – he got me one of those buzzers, fast alert or something. I called an ambulance and they came right away, took me to the hospital, but it wasn’t a heart attack, thank God. And I got so frightened, I said “that’s it, I’m not living alone anymore.”
So my daughter said “you know they’re building a Bristal in West Babylon.” I said “alright, I’ll look at it.” My daughter came and saw the floor plans, she said “this is going to be great for you.” And I took her advice and when it was built, I decided to move in, and I was the first one that arrived here.
It was such an honor to be the first one! I was really overwhelmed with the greetings, what a greeting they gave me when I walked in with my children! And I saw the room for the first time, I never saw my room, and I liked it, I liked it very much.
You’re gonna love it here because they are, really, the staff, everybody is just great. They are there to help you – always – they’re always there to help you. The programs they have are outstanding. We do so many things here, woodworking, jewelry making, I mean, it’s really, they keep you busy all day long so you never have time to do anything else! People tell me: “Why don’t you call me?” I say “I don’t have time!” I say “I’m in a different program every hour, ya know!” But it’s great, I enjoy it so much, and everybody else does, too.
I made so many friends, a lot of nice friends – they’re good people. And we’re all in the same boat, so, you know, there’s no competition or anything. I look forward to each day because I know something else is going to be happening that day for us. It’s really enjoyable, it’s very good living here. And I enjoy it very much, I like it.
I’m not lonely anymore. It was very, very hard being in my house all by myself, I didn’t like it. Who had to shop for me, I couldn’t drive anymore, and I said “that’s it, that’s it, I’m going to live in assisted living.” And I don’t regret it.
It was a good choice. I made the right choice, the right decision.”
From: Eileen DeCarmine
Sent: Monday, September 3, 2018
To: Stephanie Collins
Subject: Pauline’s 96th Birthday
We had the most amazing 96th birthday celebration for Pauline at The Bristal yesterday. My mom’s friends said it was like a wedding and they absolutely loved the way the staff was so attentive to my mom. Vic and I truly appreciate how much the staff helped us throughout the day to make it perfect for Pauline. She was smiling all day long!
Thanks from the bottom of my heart for your help getting Pauline adjusted to her new home. She truly loves it there and we know it is the perfect place for her. Joyce and Margaret are the perfect tablemates for her, and I can see they give as much joy back to her as she gives to them.
I just found out that one of Pauline’s longtime best friends, Nancy Flood, just moved into The Bristal in Woodcliff Lake, NJ. I’m working on getting them to video chat with each other so they can share their feelings about living in a new environment. I think my mom will be a good source of positivity for her Nancy who recently stopped driving and is having a tough time adjusting. I will let you know how that goes!
Thanks again for your support and concern for my mom. The staff is fantastic and my mom can’t stop raving about how kind and caring they are. I agree with her 100%!
“My name is Irene Seidner. I live here at The Bristal in West Babylon.
My children, thank God, found this place, convinced me to come here. First I didn’t want to. I wanted to stay at home. But once I saw it, once I realized it’s for me, I came here, am very, very happy. Met wonderful, wonderful, wonderful friends. You know at this age our friends kind of fade away, but I got wonderful new friends.
I brought over a game called Kings in the Corner. I taught it to everyone here and we play it after breakfast for an hour and after lunch for an hour. I partake in everything. My friends and I go to everything. I go down in the morning at 7:30. I don’t come up to my room until six o’clock. I am down all day doing everything they have to offer us.
The staff – the staff is wonderful! I have never asked anything of anyone that I got a ‘no.’ The food is A1 and everyone is just very nice. We’re free to go wherever we want. The buses take us, they take us shopping and you can request if you want to go someplace, and maybe they get a group together. Oh and then we go for scenic rides which is very nice.
We feel like one big, big family. Life is good to me. And like I said this place, I thank God every day.
It means a new life, it means new friends, a whole new outlook.”
We extend our most heartfelt thanks to you and the others who made possible a lovely celebration for our anniversary. Could you please thank them personally for us. It required a great deal of effort and interest and good feeling and we so much appreciate it. Thanks again.
“I am Mario Caputo and I live here at The Bristal.
Living here is very exciting and they treat you very good, and if you do need anything in a hurry they make sure they get to it.
My daughter comes practically every day and visits me because she’s only a few miles away. And we enjoy it here. There are no complaints, really. Of course, the hospitality is very good. It’s like a casino down in Atlantic City. I go down to the arts and crafts and I did a few things down there, which I forward to my grandson and granddaughter, and my daughter, what I made.
It’s enjoyable. And matter in fact, it still in enjoyable. The place is very clean, very clean, I gotta admit that. They keep the room very good, they come up once a week, change the sheets, and clean…better than I used to clean! But they are good, they’re very good.
From: Cheryl Auerbach
Date: August 1, 2018
To: Tiffany Nelson
Subject: Michael Auerbach – Apt. 2
I just wanted to let you know how happy Mike and I are that Alda is the new Director of Recreation. We were concerned when we heard Michelle was assuming a new position, since we both liked (and, of course, continue to like) her. Alda has continued the excellent program Mike has enjoyed since moving to The Bristal and has added some new entertainment options that we’ve both found enjoyable. Also, her ability to immediately step into unplanned situations where she has to ad lib is truly amazing. This happened when she first started and wasn’t supplied with the equipment necessary to conduct the activity that was planned. No problem for Alda. She just created another activity out of thin air, which we found just as enjoyable as what was originally scheduled. Two days ago, a similar situation presented itself. I wasn’t there on this occasion, but Mike made a point of calling to tell me that he really enjoyed himself at a story-telling event he was fortunate to participate in. This came about after Cristina (whom we also like) was called away on an emergency.
Part of the success of Alda, we realize, is due to your judgment in interviewing and hiring new people. Our thanks extend to you in this regard for your excellent choice. I continue to be grateful to you and your staff for making Mike’s life the best it can be. He wakes up each morning with enthusiasm as he looks forward to the events of the day at The Bristal, starting with breakfast. And if he finishes the day with rack of lamb, well, that’s heaven!
“My name is Caroline Evangelista and I live at The Bristal.
I worked in Manhattan for The Hearst Corporation and I was Assistant to the President, so I did a lot of things, you know. I like it so I worked until I was 74 years old. I had an accident where I broke my heel and my shoulder, and so it was surgery, and I went to rehab for three and a half months, and then my family decided they didn’t want me to live alone anymore. So I decided to come here, and I think it, well I know it was the best decision I’ve made in a long time.
A couple of my friends had said “they’re putting Caroline in a nursing home?!” But when they come here, they can’t believe it – it’s not at all! If you need help, you get help, 24/7. If you don’t show up for breakfast, oh boy, they come to your room, they’ll come in, it’s unbelievable, it’s a great place. So I mean, we live here, but we really have a life.
I just planned a cruise to Bermuda in October. I go on cruises all the time. I just booked one the other day, ’cause I’m going on my cruises no matter what! So, I mean, it’s like you live here and you have assistance if you need it, which thank God so far I’m okay, but it’s really, you could do what you want, you know. You can go out, family, on the holidays I stay over. So it’s really a pretty good life.
They do everything for you here, and I mean everything. Since I’ve been here, I have made friends that you would not believe. They’re almost like lifelong friends, really and truly. It’s unbelievable.
First I said it’s like living in a hotel. But then someone said, “you know, it’s like being on a cruise.” You can eat, you’ve got three meals a day, all this going on, you’ve got the pool. We get entertainment all the time. It is, it’s like being on a cruise – that’s probably why I like it here!”
“I’m Annette Greene and I live here at The Bristal at West Babylon.
I lived in Florida for 19 years. But my husband was getting ill and I decided to come back here because my children live here. My husband passed away, I was too far from them, and I wanted to be closer. My children heard about this Bristal being built and she said, “would you like to take a look at it?” And I said “yes, I’m open to anything.”
I walked through the door. And as soon as I saw it, I fell in love with it.
I have a lot of friends here. We play cards, we are entertained. Which wasn’t the fact when I was living alone. I was in the apartment by myself. I didn’t feel alone, but there were times when you couldn’t go out. I couldn’t do anything, but here even if I can’t go out, there’s always someone around.
And the people here are wonderful. In fact the first night, when I was here, I was so busy during the day that I went upstairs and I barely couldn’t call my daughter, ’cause I call her every night. I said “Lisa, I can’t talk to you honey, I’m just too tired!” In fact, I have one friend, very close, and she calls me party girl because I tell her, “if you call me, you have to call me after after 6 o’clock” because I go down in the morning and I don’t come to my apartment until 6:30.
Every morning at 10 o’clock, they have what they call chair exercises. We do that, and now a lady has come in and she does Tai Chi in the chair. So I take advantage of that too. But I do walk a lot around the building after breakfast, after lunch. I make it my business to walk a lot.
I couldn’t ask for anything more in life. God has blessed me. I’m thankful for everything. Aches pains and whatever I don’t care. I don’t have to worry about anything. I know that there’s always someone there that will take care of me. And it just means friends, love, and safety – I know it. I just love it!”
The facility is gorgeous! Whenever I walk in the first word that comes to mind is “sunshine!”
Mom’s room, even though it’s the smallest, is clean and new and will work out great for her.
The food must be good because my mom isn’t complaining! I say this because it’s a night and day contrast to what she was experiencing in rehab. She needs to eat to regain her strength, so I am happy she is enjoying the meals.
The entire team at The Bristal Sayville made Mom feel welcome from Day 1, as did several residents- some of who live on the same floor as Mom- they promised me they would come by and they did- on the first day. Amazing! The residents all seem pretty happy and content, which gives me comfort too!
Mom is a level 6 care and so she still needs a lot of help to get her more independent. I am overly concerned and tend to call often, but the Wellness Team is patient/understanding and always happy to answer my questions.
I don’t know everyone who cares for mom but want to thank a few people already:
1. Leigh in maintenance- he has helped out with a few things since Mom moved in. Super kind and attentive.
2. Linda- she’s my go to RN, period!
3. Sarah- my other go to RN!
4. Geri- I once called her multiple times in a few hours and her response to me was the same: Bright, friendly and helpful. Thanks Geri!
5. Isaiah- dining room- he knows the residents by name and is super friendly and attentive. He knew mom’s name on day 1!
6. Rocco- front desk- mom had to go to the ER on Saturday night (May 12) and we didn’t get back to the Bristal till 4 AM on Sunday (Mother’s Day). I called Rocco and asked him if he could get mom’s wheelchair and bring it into the lobby. He may say he is just doing his job but to me, it was a reminder of the above and beyond attitude/commitment of everyone at The Bristal Sayville to their residents.
I know there will be other people to recognize but right now these are my standouts for the first few days.
While Mom has a very hard time with her recovery and multiple moves since her accident in February, I have hope that by God’s Grace and through The Bristal, mom will her get back to her old self. I saw a spark of light yesterday on Mother’s Day. She laughed more than she has in months. I pray positive changes continue for her.
Thanks again to you and The Bristal Sayville Family for making Mom feel so welcome. Take good care of her while I am in Colorado. She is my precious cargo!
Our sincerest appreciation to you and the members of your staff for a most beautiful and memorable Mother and Daughter Tea on May 10, 2018. It was a lovely way to segue into our special day on Sunday.
The minute the guests and residents entered the lovely room they knew a special treat was in store for them. They were not wrong !
The servers were helpful and gracious. The food varied and delicious. Your poem was a most appropriate opening for the afternoon and it was very meaningful to all of us. The entertainment was low keyed, different but enjoyable. The paparazzi (photographer) was unexpected, but she was so charming who could refuse her! The result will be a great momento of a special “moment in time.” Everyone left in a good mood. Their reactions and comments were overwhelmingly favorable.
You have a small staff, but you all have a big impact on our daily lives here at The Bristal. Thank you!
Faith Radler, pres.