Views, Reviews & Thank You's -

Words of Appreciation from Residents and Families of The Bristal

The Bristal has helped numerous families make the choice for Assisted Living. And when they come, they realize The Bristal provides even more than they were looking for. Consider the kind words and expressions of joy collected for you below.

These are letters from actual residents and families of The Bristal, and you'll find them composed in their original form - unedited - just as they came to us. What better way to express our commitment than having you read firsthand what our residents and families so generously say about us? We encourage you to visit The Bristal personally, so you can see what life is like here for yourself.

We'd like to thank those families represented here for their kind expressions of gratitude, and for allowing us to post their thoughts in their own words.

Testimonial from Lynn Lewandowski

Posted by: The Bristal

Dear Mr. Solano,

testimonial-from-lynn-lewandowski

Read Original

My name is Lynn Lewandowski, a friend and caregiver to Kathryn Twomey. She has been a resident of the Bristol in Westbury for over a year and half. I don’t often write letters of commendation.  However, in this case I feel compelled to since I have been so impressed with the level of service, care and support provided by some of your employees.

Although, I have not interacted directly with some of the staff, I find that most are very warm, helpful and genuinely concerned with the residents of the Bristol .  They always acknowledge everyone on a first name basis. They initiate everyday conversation, and are always helpful and seem to always say and do their tasks with a smile.

I would like to acknowledge, in particular, some of your staff members that seem to always exceed my expectations. Firstly, there is a wonderful Recreation Program that always seems to be “standing room only”! But, what makes these programs outstanding is the Recreation Staff itself! They always seem to go above and beyond their tasks to ensure the residents have a wonderful time. They demonstrate strong teamwork efforts and traits that seem to have been lost in this industry.  They encourage, motivate, and inspire the residents to participate and have fun,making these events so enjoyable for everyone.    They always make sure a good time is had by all. You can see and feel the wonderful, youthful energy these residents, once again, enjoy when they are singing along or dancing with the staff and others.   It is such a pleasure to witness and I believe such an important part of the residents continued well-being. They have established great respect, trust and have a lasting  impact on the future success living their life at this Bristol.

I would like to acknowledge, particularly, the following staff members Carol, Elizabeth, Lillian, Natalie and any other staff member of the Recreation Staff that l may have inadvertently left out. You are all wonderful!! In addition, I must also compliment, Robert, the Dining Room Manager, who always stops and makes himself available to residents and visitors alike.   He is never too busy to make conversations and put a smile on their face.

Josi, and all the Front Desk Staff, who so often are ones who make the first impressions upon entering the Bristol, are always professional, very helpful and greet people with the biggest smiles. They make everyone feel very welcome! I know they also make sure Kathryn and others get their newspapers delivered to their rooms!

Kathryn is very comfortable in the knowledge that her needs are always meet and always states, “It’s a great place to be, if you have to be in  a place like this!”

Please let your staff know that they are truly appreciated and should be recognized and held up as an example for others to try and emulate.

Sincerely,
Lynn Lewandowski

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial from Doris and Dan Mast

Posted by: The Bristal

Dear Maryellen,

We have met only once – and that was quite a while ago – and now I just feel that it is time for me to pass on to you our feelings about The Bristal in White Plains.

My wife Doris and I joined The Bristal community in November 2014.

At that time and for many months later we were both still concerned about making this very important decision.

Our son Richard visited many assisted living facilities in this area and it was he who felt after a very careful study that The Bristal in White Plains is the one place where we would be happy, healthy and safe.

It is true that our way of life has dramatically changed, but we can both honestly now say – it was the “right move.”

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial from The Simon Family

Posted by: The Bristal

We are sad to see our Mom Gloria Simon leave the place that has been home for the last 2 years, but wanted to express our deepest gratitude for the compassionate care, genuine warmth and fellowship, professionalism and personability that has enabled our family and our Mom to navigate this challenging ordeal in our lives. Everyone on Staff here has conducted themselves with the highest standards of excellence, but special thanks to Mary, Shaniqua, Dawn, Marie G, Ruth, Claudia and Bill. Your dedication and service distinguish you not only as employees of an award winning facility, but as individuals whose concern, commitment and sense of community deserve the highest praise!

 

The Simon Family

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial From Patricia A. Howe

Posted by: The Bristal

Debra Figueroa
Executive Director
400 County Line Road
Massapequa , New York , 11758

Dear Debra;

On May 1, 2015 after highly researching many assisted living homes, we brought my 89 year old mother, Anne Vitrano, to live at the Bristal in Massapequa. We chose this Bristal because of its “family” atmosphere, friendliness, the many social activities and its established structure. I was nervous for Mom at first but quickly felt a sense of “calm” as she was lovingly taken under the wings of angels. Mom has just turned 90 and has never been happier and content. The trust we feel from the Bristal in Massapequa is priceless.

Recently Mom fell and broke her hip and had surgery. She is now in a rehab and expected to return to the Bristal soon. She will be going to the Reflections community . I was a bit reluctant at first but now feel the same confidence with this move for her. She will be in good hands from a staff that has amazing skills and knowledge. I am writing to commend the Bristal at Massapequa’s incredible staff. They are Family.

Your Director of Resident Relations, Dina McDougald and Director of Resident Services, Angela White have been a godsend to me and my family. Their caring expertise and professionalism have helped us through a tough time. They have both spent much time with us in helping us make the right decisions for Mom and we value their knowledge and positive attitudes.

Read Original

Read Original

The Recreation department at the Bristal in Massapequa is simply Amazing! Your talented, hard working staff has made “Life Good” for each and every resident. My Mom is a social butterfly and participates in just about everything. Marissa Krause, your lovely Director, runs the show with poise, patience and always with a smile. She is kind-hearted and listens; a quality very much appreciated. Marissa’s insight with each resident is noticed and admired. Sue Maksim is one of Mom’s guardian angels. She calls the families every month to let us know about each and every trip and activity and knows what everyone likes. She works double duty as a recreation assistant and drives the bus. Sue is always positive, never complains and always tries to include everyone with her gentle ways. Her calm nature is a valued asset.

I must comment on 3 individuals who go that extra step … ,Brittany Calgano: a True Gem. Brittany happily works in Reflections as a recreation assistant and maintains stability, along with a fun atmosphere. She is kind and adds a security to all the residents who love her dearly. Her experience is beyond her age and she genuinely cares. Since Mom has been in the rehab Brittany has visited her 3 times to cheer her up! Mom has dementia but knew Brittany right away and laughed with her having a good time. Brittany truly makes a difference in the lives of the residents. Dorothy Ferencik: also works as a recreation assistant and receptionist. You can always count on Dorothy. Her faith in people is so enlightening. Dorothy has empathy and compassion. She is friendly to everyone and always willing to lend a hand. Dorothy has all good things to say about life and is just a fun loving person loved by all. She also was kind enough to visit Mom twice at the rehab and Mom just loved it! Lynne Barbato: a receptionist and part time recreation assistant has taken her time to visit my Mom at the rehab! Lynne has a genuine concern for Mom and all the Bristal residents. She is a hard worker and continuously supports both the residents and families! There is always a smile on her face, and Nancy Corrao, a receptionist who is as sweet as they come and one of the most patient people I know. Nancy is a pure breath of fresh air, filled with warmth and much love to all. Nancy always asks how Mom is doing and is extremely sensitive to your feelings. What a pleasure!

Your Wellness Department at Massapequa is just Phenomenal! The devotion and respect the staff gives to all is a beautiful thing. Everyone there works as a team and communicate well together. You could not find better care anywhere as your Wellness staff go beyond the call of duty. All the caring and warmness given is a blessing. Each and every person there brightens our lives.

I must commend Chillitta Jackson who is a treasure. Chillitta has spent numerous precious moments consoling me when Mom first came to the Bristal. She is always re­assuring and helps make you feel comfortable to call her with any question or situation. Along with all the Wellness staff, Chillitta is always attentive to the needs of the residents! She will always go that extra mile to ensure us our loved one is well taken care of. Chillitta is a friend to all!

Last but not least I must compliment your housekeeping and maintenance department. Ozzie Izquierdo is always happy to be of any assistance. And Joe and Victor are multi­talented men who go out of their way to assist you. These men never say no and will take care of you with a smile. Recently they moved Mom to Reflections from the assisted living side and Spent most of the day making her move perfect and everything easier for us. They never complain. Every one of these men are extremely appreciated.

Now we look forward to add Heather Samuelson, the Director of Reflections, to our family. Heather spent a whole morning comforting & educating us so Mom’s new home would be a good experience. It’s so nice to feel confident this is the right choice and the Bristal in Massapequa is Anne Vitrano’s home away from home.

I’ll never forget meeting you in King Kullen a few years ago Debra. What a lovely conversation we had about my mother and the Bristal. You really helped make a difference in our lives and I’ll always remember you’re encouragement and support.

We thank god each day for the Bristal in Massapequa and all your hard working loving people that make you a family we are proud to be part of.

Yours truly,
Patricia A. Howe

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial From Helen Orlando

Posted by: The Bristal

To whom it may concern:

All to often, especially these days, people complain about how a job is being done, how they are not being treated fairly, or jobs are not being taken care of quickly enough. I’m writing this letter today because I think it’s so important when someone is doing an incredible job that it should be acknowledged and commended. That is the case with Marion Murphy.

My mom, Elaine Mirzoeff, has been at the Bristal in Westbury for approximately 8 years. She hasn’t been easy to deal with for various reasons. Marion has taken the time to get to know my mom, has dealt with her in a professional, kind and sympathetic way. Marion also worked with me closely to try and remedy some very sensitive issues, and in the end with Marion’s guidance & support, we were successful. It took months … but the end result is truly amazing.

Read Original

Read Original

It’s obvious that not only does Marion love the work that she does, she really cares, not just for my mom, for all the residents at the Bristal (I’ve seen her in action). She wants to see the residents happy, listen to their stories about their life experiences … she realizes there is a lot to learn just by listening. Marion is sharp, sincere, a wonderful nurse and truly second to none.

In closing, I’d like to say that Marion is indeed an employee of the Bristal that should be praised.

Sincerely,
Helen Orlando

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial: I am a friend or relative of resident (5 / 5 Stars)

Posted by: The Bristal

When my father died this past fall, my mother knew that she wanted to move into an assisted living facility. She wanted to live independently of family but she was not sure what this new chapter of her life would look like. We visited several facilities in our area and ultimately chose the Bristal at North Woodmere. It was the first place we visited and the one we came back to. The atmosphere just seemed so friendly and warm. Lots of friendly faces and people who looked like they were still involved and doing things. The facility itself was very attractive and the one-bedroom apartment that we looked at was well laid out for my mother.

review from nancy ascher

Read Original

The Bristal itself also made a great impression. The dining room and all the public rooms were clean and nicely maintained with most of the activities on the first floor. The director, Lisa, has been a godsend to my mother. She is responsible for running a very special community and does it with grace and humor. We depend upon her to brainstorm when there’s an issue and she is very accessible to my mother and also to us. The staff members at the Bristal at North Woodmere are very friendly and genuinely nice people. They have supported my mother in her adjustment to her new surroundings. They have extended themselves at every turn, helping to make things as easy as possible. The Wellness staff (both the registered nurses and the support staff) are kind and caring and very attentive to my mother’s health issues. Too many wonderful, caring people to mention their names, as I would surely leave someone out. We can all feel secure that my mother is a push-button or call away from any help that she might need. The people at the reception desk are always friendly and make us feel welcome (Linda, Jermaine & Denise, thank you!) Frank and Jamie were so helpful with the move-in. Physical therapy is right on the premises and the doctors who come to the Bristal have made life easier for us all. And there are lots of activities to keep mom busy and everyone is very open to suggestions for new activities. Lectures, concerts, and special parties are always being planned. All in all, it was the right decision for my mother to move here and we would not hesitate to recommend the Bristal at North Woodmere to anyone who is considering an assisted living option.

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial from Rose Polis

Posted by: The Bristal

My mom has been in Reflections since Nov. 2015. Life treated her beautifully until my father passed away, and at 95, mom was no longer able to live alone. Circumstances after a fall made it difficult for her to be on her own.
I had an easy decision in choosing the Bristal because a very dear friend had a relative here as well and I already was familiar with the facility.

testimonial from rose polis

Read Original

When the decision was made for her move here, everyone at the Bristal made the transition for her as simple as possible.

Mom has a wonderful room with all the amenities, constant care and supervision, activities, field trips, three meals a day, helping and attentive aides, physical therapy when needed, and access to the whole facility if she is accompanied and supervised by a friend, relative, or aide. Her medications and in house Dr. visits are all handled by the staff and any concerns are addressed immediately.

I would highly recommend The Bristal at Massapequa. It is a kind, caring, well organized, clean and modern facility.

Rose P.

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial : I am/was a resident of this facility (5/5 Stars)

Posted by: The Bristal

I have been a resident of The Bristal at North Woodmere for over five years although it doesn’t seem that long. Prior to moving here my wife and I lived in Florida where we enjoyed an active lifestyle.  As the years went by we felt the need to slow down a bit and to live closer to family members. Our daughter lives in Woodmere, so the Bristal at North Woodmere seemed to be the most practical location.

We took a tour of the facilities and were impressed. Our first impression turned out to be correct; everything was as it was explained to us.

testimonial i am a resident

Read Original

The most important part of living in an assisted living facility is the staff whom we found to be extremely capable and friendly. From the “Wellness” personnel through housekeeping and the wait staff in the dining room, we could not ask for a more friendly or cooperative group.

We were concerned that the meals would be less than those to which we were accustomed but we were pleasantly surprised to find that was not the case. An excellent choice is provided for each meal and there is always something to enjoy.

My wife passed away in 2012. Fortunately, we had made some good friends who made the transition from married to single as easy as possible.

The living quarters are great. There is a wide choice of quarters based upon the resident’s desire and budget. TV service is provided at no charge and just recently, access to the internet was put into effect saving us the expense of contracting with an outside service.

The facilities are complete and utilized with great enthusiasm by the residents. From nightly movies to a full calendar of activities, nothing has been left out. The staff is always ready to listen and act upon our desires and suggestions.

Of course an organization such as this must be carefully honed by those in charge, and we are fortunate to have a new Director (Lisa) who chats daily with the residents to be sure nothing is lacking. She not only listens to our desires but acts upon them. Daily she walks through the dining room to chat with and to listen to the residents.

I have had occasion to visit a number of facilities on Long Island and have found none which can approach The Bristal at North Woodmere.

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial: I am a relative of a resident at North Woodmere (5/5 Stars)

Posted by: The Bristal

I don’t even know what to say about how great this assisted living facility. Not only does it look like a hotel but most importantly they employ a staff who care for the residents with compassion and professionalism.

msl testimonial

Read Original

It is not just a job to them they put their heart and soul into it. My father spent 18 months there in the memory unit. In addition to cognitive issues he had so many health problems and had to take a ton of medication. They made every day of his life as best as it could be even when he was difficult. They kept him clean and were patient and kind. The workers and management knew when he needed additional medical care and when he was dying they knew exactly when to have Hospice come in, They were more attentive than the Hospice staff tending to his every need. They also played a big role in supporting my mother who had been a caregiver with declining mobility. They took care of her when she visited and were compassionate with me, the only child. My mother entered the Bristal in the regular unit, recently. I can sleep at night knowing she is safe and getting great care when needed. The management/director of the facility is very hands on with knowledge of each resident and is a true professional. She makes sure everything runs smoothly. If you are looking for a facility for a family member or friend there is no better place.

 

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']

Testimonial From Marylou Grundman

Posted by: The Bristal

Good Morning George-

On behalf of my entire family I wish to thank you for the fabulous celebration of Mom’s May 5th 107th birthday by The Bristal organization and supporting staff.

Testimonial from marylou grundman

Read Original

This event was planned and executed in a magnificent way -to every last detail it was perfect! We thank each and every one of you.

Collectively, this celebration has to be one of the most memorable moments of our lives.

Life at The Bristal has rejuvenated Mom and given us the pleasure of seeing her make new friends, pursue new hobbies, and live a much happier, healthier life.

There are so many people we will see and thank personally but some we may miss or do not know. Please extend our thanks to all involved with this celebration.

 

 

 

 

[print-me do_not_print='.noprint']

Posted in: Testimonials
READ The Whole Article [print-me do_not_print='.noprint']